Tuesday, May 11 |
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9:00 am – 4:00 pm |
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MCAA Board of Directors Meeting |
Wednesday, May 12 |
| BUS FOR GOLF DEPARTS HOTEL LOBBY 7:15 am |
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8:00 am – 1:00 pm |
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Golf Tournament - Arroyo Golf Club at Red Rock
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1:00 pm - 2:00 pm |
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Golf Lunch - Beverage Cart Sponsored by Relay Express |
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3:00 pm |
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Exhibitor set up starts |
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5:00 pm |
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Registration opens |
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6:30 pm – 7:30 pm |
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First Time Attendee Orientation and Reception - Special session for first time attendees to get the most out of their meeting experience Sponsored by Courier Complete/Complete Innovations |
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7:30 pm – 9:00 pm |
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Grand Opening Night Reception - Exhibit Hall Sponsored by SCI |
Thursday, May 13 |
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8:00 am - 9:00 am |
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Meet the Candidates Breakfast |
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9:00 am - 10:30 am |
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MCAA Annual Business Meeting - MCAA Year in Review - Government Affairs Update - Board Election - Hall of Fame Inductee Presentation |
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10:30 am – 11:00 am |
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Vendor Break Sponsored by Relay Express |
11:00 am – 12:30 pm  |
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KEYNOTE: “LEADING IN TURBULENT TIMES” - Mark Moses
Our speaker, Mark Moses, knows about the intensity, focus and commitment it takes to be a successful CEO through good times and bad. A lifelong entrepreneur, Mark started his first company at age 19, built two thriving businesses from the ground up, and sold his latest company after growing it to $1.6 billion in volume. Along the way, Mark received the prestigious Ernst & Young “Entrepreneur Of The Year” award, and his companies were listed in the top 10 on the Inc. 500 fastest growing companies in America, recognized as the #1 fastest growing company in Los Angeles, and awarded the “Blue Chip Enterprise Award for Overcoming Adversity” by the U.S. Chamber of Commerce.
Sponsored by - Wireless Consulting, Inc. |
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12:30 pm - 1:30 pm |
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Lunch Sponsored by Southwest Airlines |
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1:30 pm – 3:30 pm |
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Courier Focus Groups - An Exchange of Ideas that Promotes Learning from the Experiences of Colleagues There is no manual in the bookstore about how to operate and improve your courier business. One of the prime benefits of MCAA is to allow members to network and share information that is available nowhere else. Our Courier Focus groups have been created to enhance and expand on the typical networking and sharing that goes on at a MCAA meeting.

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3:45 pm - 6:30 pm |
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Datatrac Users meeting - customers and invited guests |
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7:00 pm – 9:00 pm |
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Reception at Red Rock Lanes -Sponsored by Datatrac |
Friday, May 14 |
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8:00 am - 9:00 am |
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Breakfast |
9:00 am - 10:30 am  |
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Hire Tough / Manage Easy - Mel Kleiman When it comes to recruiting the drivers and delivery people who are the lifeblood of your business, what worked in the past probably doesn’t work for you today and certainly won’t work in the future. Recruiting the top quality A-Players you need to succeed calls for a game plan that knows where to find them, how best to attract them (and it’s not necessarily via the Internet) and how to keep them on board. In this session, by Mel Kleiman, North America’s leading expert on employee recruiting, selection, and retention, delivers practical, best-practice tools, tips and techniques you can put to immediate use to ramp up your hiring skills so you can attract the best and build a winning team. |
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10:30 am - 11:00 am |
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Vendor Break Sponsored by Xcelerator |
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11:00 am - Noon
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Using Metrics to Get Results Results - Rick McClellend Rick’s career in the same day transportation industry spans almost 25 years. He currently serves as Chairman of Dynamex - a national provider of same day transportation services in the United States and Canada. Rick is passionate about the use of business metrics and how they help turn strategies and goals into tangible results. He will share with us what happens when the right people in your organization connect with the right information. Rick McClelland - Metrics |
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Noon – 1:00 pm |
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Lunch |
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Noon – 1:00 pm |
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Advocacy Donor Lunch and Federal Legislative Update |
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1:00pm – 2:30 pm |
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PANEL – 8 THINGS YOU CAN DO IMPROVE YOUR COURIER BUSINESS.
1) When to expand your courier business? 2) Adding a warehouse to your operations 3) How to effectively communicate your business issues to government officials 4) Adding a trucking operation to your business 5) Are Workers Comp Safety Groups right for my company? 6) Increasing profits by incorporating energy reduction programs into your business 7) Dealing with unions 8) Determining if you employees are exempt (salaried) or non-exempt (hourly) |
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2:30 pm – 2:45 pm |
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Break |
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2:45 pm - 3:30 pm |
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The Basics of Becoming a Pharmaceutical Shipper Mike France, Cardinal Health Last-mile delivery of pharmaceuticals is a growing, but highly regulated segment of the same-day delivery industry. Learn the basics of how your courier company can get involved in this important market segment. |
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Update on TSA's Indirect Air Carrier Program Thomas Friedman - Branch Chief, Indirect Air Carrier Air Cargo Security Programs 100% Screening is coming - get the latest on the IACSSP Change 5 (Since this meeting will discuss SSI attendence is limited to current IAC's only) |
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6:30 pm - 8:30 pm |
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Poolside Networking Reception - Sponsored by Datatrac |
Saturday, May 15 |
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9:00 am – 10:30 am |
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Closing Brunch |
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THANK YOU!! |
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Photography Sponsored by CXT Bags Sponsored by Quality Transportation Room Keys Sponsored by Alliance1 |